Terms and Conditions

Last Updated: 12 March 2026

Welcome to razzi.shop, operated by SANDOX ECOM INDIA PRIVATE LIMITED. By accessing or using our website https://razzi.shop/, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Eligibility

To use our website, you must be at least 18 years old, or using the website under the supervision of a parent or legal guardian.

By using this website, you confirm that:

• You have the legal capacity to enter into binding agreements
• You will provide accurate and complete information
• You will comply with all applicable laws and regulations

2. Use of Website

When using razzi.shop, you agree that you will not:

• Misuse or damage the website in any way
• Attempt unauthorized access to our systems or data
• Use the website for unlawful, fraudulent, or harmful activities
• Upload malicious code, spam, or harmful software
• Violate the rights of other users or third parties

We reserve the right to restrict or terminate access for users violating these Terms.

3. Product Information

We strive to display accurate product information, including descriptions, images, and pricing. However, slight variations may occur due to:

• Screen display settings
• Lighting conditions during photography
• Manufacturing differences

All products are subject to availability. We reserve the right to modify, discontinue, or limit quantities without prior notice.

4. Pricing & Payments

All prices displayed on https://razzi.shop/ are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

Please note:

• Prices may change without prior notice
• Orders are confirmed only after successful payment verification
• Payments are processed through secure third-party payment gateways
• We do not store your card or banking details

We reserve the right to cancel orders in cases of pricing errors, payment failures, or suspected fraud.

5. Shipping & Delivery

We aim to process and dispatch orders promptly. However, delivery timelines may vary due to:

• Courier partner delays
• Weather or natural disruptions
• Remote delivery locations
• Government restrictions or logistical issues

While we work with reliable shipping partners, delivery timelines are estimates and not guaranteed.

6. Returns & Refunds

Please refer to our Refund & Return Policy for detailed information regarding returns, exchanges, cancellations, and refunds.

Products returned must comply with our return eligibility conditions.

7. Intellectual Property

All content available on https://razzi.shop/, including:

• Logos
• Text
• Images
• Graphics
• Product descriptions
• Website design and layout

is the exclusive property of SANDOX ECOM INDIA PRIVATE LIMITED and protected under applicable intellectual property laws.

Unauthorized copying, reproduction, modification, or commercial use is strictly prohibited.

8. Fraud Prevention & Order Verification

To protect customers and our business, we reserve the right to refuse, cancel, or verify orders that appear suspicious or fraudulent.

This may include:

• Multiple failed payment attempts
• Fake or incorrect customer details
• Suspicious transaction activity
• Orders flagged by fraud detection systems

In such cases, we may request additional verification or report suspicious activities to relevant authorities.

9. Limitation of Liability

To the maximum extent permitted by law:

SANDOX ECOM INDIA PRIVATE LIMITED shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Use or inability to use the website
• Product misuse
• Technical interruptions or website downtime
• Errors or inaccuracies on the website

Our total liability shall not exceed the amount paid by you for the specific product giving rise to the claim.

10. Force Majeure

We shall not be held responsible for any delay or failure in performance caused by events beyond our reasonable control, including but not limited to:

• Natural disasters
• Floods, fires, earthquakes, or storms
• Government restrictions or actions
• War, strikes, civil unrest, or pandemics
• Internet failures or power outages
• Logistics or supply chain disruptions

During such events, obligations shall remain suspended for the duration of the Force Majeure event.

11. Suspension & Termination

We reserve the right to suspend, restrict, or permanently terminate your access to https://razzi.shop/ without prior notice if:

• You violate these Terms and Conditions
• You engage in fraudulent, unlawful, or harmful activities
• Required by law or regulatory authorities

Upon termination, your right to use the website will immediately cease. Any obligations incurred before termination shall survive.

12. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi, India.

13. Changes to These Terms

We may revise or update these Terms and Conditions at any time without prior notice.

Whenever updates are made:

• The revised version will be posted on this page
• The “Last Updated” date will be updated
• Continued use of the website constitutes acceptance of the revised Terms

14. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

SANDOX ECOM INDIA PRIVATE LIMITED

🌐 Website: https://razzi.shop/

📧 Email:
info@razzi.shop
sandoxecompltd@gmail.com

📞 Phone: +91 9220361131

📍 Address:
T/F, F-40 & 41, Parwana Road, Jagat Puri,
New Delhi, East Delhi, Delhi – 110051, India