Last Updated: 12 March 2026
Welcome to razzi.shop. These Terms and Conditions explain the rules for using our website, which is operated by SANDOX ECOM INDIA PRIVATE LIMITED.
By accessing or using our website, you agree to these terms. If you do not agree, please do not use the website.
1. Using Our Website
To use our website, you must be at least 18 years old, or using it under the supervision of a parent or legal guardian.
When using razzi.shop, you agree that:
- You will not misuse or harm the website in any way
- You will not attempt unauthorized access to any part of the system
- You will not use the website for illegal or fraudulent activities
- All information you provide is accurate, complete, and up to date
2. Product Information
We try our best to present product details accurately, including images, descriptions, and specifications.
However, small variations may occur due to:
- Screen display differences
- Lighting conditions during photography
- Manufacturing differences
All products are subject to availability. We may update, change, or discontinue products at any time without prior notice.
3. Pricing & Payments
All prices listed on razzi.shop are in Indian Rupees (INR) and include applicable taxes unless mentioned otherwise.
Please note:
- Prices may change without prior notice
- Orders are confirmed only after successful payment
- We use secure third-party payment gateways
- We do not store your card or banking details
4. Shipping & Delivery
We aim to process and ship orders as quickly as possible.
However, delivery timelines may vary due to:
- Courier partner delays
- Weather or logistics disruptions
- Product availability
- Remote delivery locations
While we work with reliable shipping partners, we cannot guarantee exact delivery dates in all cases.
5. Returns & Refunds
For detailed information about returns, replacements, and refunds, please refer to our Refund & Return Policy.
In general:
- Products must be unused
- Items should be returned in original packaging
- Refunds or exchanges are subject to inspection and approval
6. Intellectual Property
All content on this website—including logos, images, text, product descriptions, graphics, and design—is the property of SANDOX ECOM INDIA PRIVATE LIMITED.
This content is protected under applicable copyright and trademark laws.
You may not:
- Copy or reproduce any content
- Use images or branding for commercial purposes
- Modify or distribute website content without written permission
7. Fraud Prevention & Order Checks
To protect our business and customers, we reserve the right to cancel or refuse any order that appears suspicious.
This may include situations such as:
- Multiple failed payment attempts
- Incorrect or fake customer details
- Unusual or high-risk payment activity
- Suspicious order patterns flagged by payment systems
In such cases, we may:
- Cancel the order
- Request additional verification
- Block or restrict the account if necessary
- Report fraudulent activity to relevant authorities
8. Limitation of Liability
We do our best to ensure a smooth shopping experience, but we cannot guarantee:
- The website will always be error-free or uninterrupted
- All product information will be completely accurate at all times
- The website will always be available without technical issues
We are not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
9. Force Majeure
We are not responsible for delays or failure in services caused by events beyond our control, such as:
- Natural disasters
- Government actions or restrictions
- Strikes or civil unrest
- Internet or system failures
- Pandemics or health emergencies
- Logistics or transport disruptions
In such situations, we will try our best to resume services as soon as possible.
10. Account Suspension or Termination
We may suspend or permanently disable user accounts if we detect:
- Violation of these Terms
- Fraudulent or harmful activity
- Misuse of website features
- Behavior affecting other users or our business operations
No prior notice is required in such cases.
11. Governing Law
These Terms are governed by the laws of India.
Any disputes will fall under the exclusive jurisdiction of the courts of New Delhi, India.
12. Updates to These Terms
We may update these Terms and Conditions from time to time.
When changes are made:
- The updated version will be posted here
- The “Last Updated” date will be revised
- Continued use of the website means you accept the updated terms
Contact Us
If you have any questions about these Terms and Conditions, you can contact us:
Company: SANDOX ECOM INDIA PRIVATE LIMITED
📧 Email:
info@razzi.shop
sandexecompltd@gmail.com
📞 Phone: +91 9220361131
📍 Address:
T/F, F-40 & 41, Parwana Road, Jagat Puri
New Delhi, East Delhi, Delhi – 110051, India