Last Updated: 12 March 2026
At razzi.shop, we care about your privacy and the trust you place in us while shopping. This Privacy Policy explains in a clear way what information we collect, why we collect it, and how we protect it when you use our website.
This website is operated by SANDOX ECOM INDIA PRIVATE LIMITED and follows applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act).
1. Information We Collect
To provide a smooth shopping experience, we collect certain information when you visit or use our website.
Information you provide directly
- Name
- Email address
- Phone number
- Billing and shipping address
- Account login details (if you create an account)
- Messages you send to our support team
Order-related information
- Products you purchase
- Order history
- Payment status and transaction details
(Note: We do not store your card or banking details.)
Technical and device information
- IP address
- Browser type and version
- Device information
- Pages you visit and actions on the website
- Cookies and similar tracking tools
2. How We Use Your Information
We use your information only to operate and improve our services, including:
- Processing your orders and delivering products
- Sending order confirmations and updates
- Providing customer support when needed
- Improving our website performance and user experience
- Personalizing product recommendations
- Sharing offers and updates (only if you allow us)
- Preventing fraud, misuse, and unauthorized activity
- Meeting legal and regulatory requirements
3. Sharing of Information
Your privacy is important to us, and we do not sell or rent your personal data.
We only share necessary information with trusted partners, such as:
- Payment gateways – to securely process payments
- Shipping partners – to deliver your orders
- Technology/service providers – hosting, analytics, and website support
- Legal authorities – when required by law or to protect our rights
All partners are required to handle your data securely and use it only for the intended purpose.
4. Cookies & Tracking Technologies
We use cookies and similar tools to improve your shopping experience.
Cookies help us to:
- Remember your login and preferences
- Understand how visitors use our website
- Improve page speed and performance
- Show relevant ads through platforms like Google and Meta
You can turn off cookies anytime in your browser settings, but some features of the website may not work properly without them.
5. Data Security
We take your data protection seriously and use reasonable security measures such as:
- SSL encryption for secure browsing
- Regular monitoring for threats and malware
- Restricted access to sensitive data
- Secure hosting infrastructure
However, please understand that no online system is 100% secure, and we cannot guarantee absolute protection.
6. How Long We Keep Your Data
We keep your personal information only as long as necessary to:
- Complete your orders
- Maintain business and accounting records
- Comply with legal and tax requirements
- Resolve disputes or enforce agreements
Once your data is no longer needed, it is securely deleted or anonymized.
7. Your Rights
Depending on applicable laws, you have the right to:
- Access the personal data we hold about you
- Request correction of incorrect or outdated information
- Request deletion of your data (where legally possible)
- Withdraw consent for marketing emails/messages
- Ask how your data is being used
To exercise these rights, you can contact us anytime at:
📧 info@razzi.shop, sandoxecompltd@gmail.com
8. Children’s Privacy
Our website is intended for users aged 18 years and above.
We do not knowingly collect personal information from children. If we find that data has been collected from someone under 18, we will delete it immediately.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.
Whenever we make changes:
- The updated version will be posted on this page
- The “Last Updated” date will be changed
- Continued use of the website means you accept the updated policy
10. Grievance Officer
As required under the Digital Personal Data Protection Act, 2023, you may contact our Grievance Officer for any privacy-related concerns.
Name: Mr. Sooraj
Company: SANDOX ECOM INDIA PRIVATE LIMITED
📧 Email: grievance@razzi.shop
📞 Phone: +91 9220361131
📍 Address:
T/F, F-40 & 41, Parwana Road, Jagat Puri,
New Delhi, East Delhi, Delhi – 110051, India
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, feel free to reach out.
Company: SANDOX ECOM INDIA PRIVATE LIMITED
📧 Email: info@razzi.shop, sandoxecompltd@gmail.com
📞 Phone: +91 9220361131
📍 Address:
T/F, F-40 & 41, Parwana Road, Jagat Puri,
New Delhi, East Delhi, Delhi – 110051, India