Last Updated: 12 March 2026
Welcome to razzi.shop, operated by SANDOX ECOM INDIA PRIVATE LIMITED. This Shipping Policy explains how we process, ship, and deliver your orders in a clear and transparent way.
1. Order Processing
Once your payment is successfully completed, we begin processing your order.
- Orders are usually processed within 1–3 business days
- Orders are not processed on Sundays or public holidays
- Some products may require additional processing time, which will be mentioned on the product page
We always aim to dispatch your order as quickly as possible.
2. Shipping Locations
We currently deliver across India only.
Delivery availability depends on whether our courier partners serve your pin code.
3. Shipping Charges
Shipping charges (if applicable) are clearly shown at checkout before you confirm your order.
In case of any offers such as free shipping, the benefit will be displayed on the website or product page.
4. Delivery Timeline
After dispatch, your order is typically delivered within 5–7 business days, depending on your location.
Please note that delivery times are estimates and may vary due to:
- Weather conditions
- Courier partner delays
- Strike or transport disruptions
- Remote or difficult-to-reach locations
- Other unforeseen circumstances
5. Order Tracking
Once your order is shipped, you will receive a confirmation via email or SMS with tracking details.
You can use the tracking link to monitor your shipment status until delivery.
6. Delays, Lost, or Damaged Shipments
While we work with reliable courier partners, certain situations may be beyond our control.
We are not responsible for delays caused by:
- Courier service issues
- Natural disasters
- Logistics disruptions
If your order is delayed, lost, or arrives damaged, please contact us immediately. We will assist you according to our support and resolution process.
7. Incorrect Address or Failed Delivery
Customers are responsible for providing accurate and complete shipping details at the time of order.
Please note:
- We are not responsible for failed deliveries due to incorrect address or phone number
- Additional charges may apply for re-delivery if the shipment is returned or delivery fails
8. Delivery Confirmation
An order is considered successfully delivered once it has been handed over to the address provided during checkout.
If you notice any issue with your delivery, please report it within 48 hours of receiving the package.
9. Updates to This Policy
We may update this Shipping Policy from time to time to reflect operational or legal changes.
- Updates will be posted on this page
- The revised date will be updated accordingly
- Continued use of the website indicates acceptance of changes
10. Contact Us
For any shipping-related questions or assistance, feel free to contact us:
Razzi
Operated by SANDOX ECOM INDIA PRIVATE LIMITED
📧 Email:
info@razzi.shop
sandoxecompltd@gmail.com
📞 Phone: +91 9220361131
📍 Address:
T/F, F-40 & 41, Parwana Road, Jagat Puri
New Delhi, East Delhi, Delhi – 110051, India