At Razzi, your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit or make a purchase from our website.
This website is operated by SANDOX ECOM INDIA PRIVATE LIMITED in compliance with Indian data protection laws.
1. Information We Collect
When you use our website, we may collect the following types of information:
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Personal Details: Name, email address, phone number, billing and shipping addresses.
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Order Details: Items purchased, payment method (we do not store card details), order history.
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Account Information: Username, password (encrypted), preferences, and saved items.
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Device & Usage Data: IP address, browser type, pages visited, device used, and cookies.
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Communication Data: Any information you share through customer service or contact forms.
2. How We Use Your Information
We use your personal information for the following purposes:
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To process and fulfill your orders
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To provide order updates and customer service
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To personalize your shopping experience
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To improve our website, products, and services
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To communicate promotions, offers, and new product launches (if opted-in)
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To comply with legal obligations and prevent fraud
3. Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share your information with:
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Payment gateways and shipping providers to fulfill your orders
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Service providers who assist in operating the website (e.g., hosting, analytics)
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Legal authorities if required by law or to protect our rights
All third-party services are bound by confidentiality and data protection agreements.
4. Cookies & Tracking Technologies
We use cookies to:
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Remember your preferences and login sessions
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Track website performance and visitor behavior
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Show you relevant ads through trusted third-party platforms (like Google/Facebook)
You can disable cookies through your browser settings, though it may limit site functionality.
5. Data Security
We implement industry-standard security measures to protect your information:
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SSL encryption for secure data transfer
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Regular malware scans and server monitoring
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Restricted access to sensitive data
6. Your Rights
You have the right to:
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Access and review the personal data we hold
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Correct or update inaccurate information
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Request deletion of your account/data (subject to legal or operational requirements)
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Opt out of promotional emails (via unsubscribe links)
To exercise any of these rights, email us at info@sandox.com.
7. Children’s Privacy
We do not knowingly collect personal information from children under 13. If we become aware of such data, it will be deleted promptly.
8. Policy Updates
We may update this Privacy Policy from time to time. All updates will be posted on this page with a revised date. Continued use of the website indicates your acceptance of the changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
Address : H-29, G/F, Old Plot No-6, H Block, Vikas Marg, Laxmi Nagar, East Delhi, Delhi 110092
Phone : +91 8057554886
Mail : info@sandox.com